iTraffic provides you with the necessary tools to achieve excellence: improving customer service, streamlining the sales mechanism, properly managing your resources and minimizing manual work.

Travel agencies generally handle the same information, only with a particular administration in each one. This particularity is determined by the structure of the company and the mechanisms of automation of tasks that are available.

The main objective of all restructuring for organizational purposes is to optimize the work of employees in order to improve customer service and reduce operating costs, this would bring with it the following disadvantages such as being, rejection of staff to changes in functions, resistance to said changes for fear of losing the job; or simply for not adapting to organized work, lack of collaboration, etc ... For this it is necessary that those responsible for the organization are aware of the importance of fulfilling the tasks according to the plan outlined and using their status as leaders for such finish.

In order to optimize the work it is necessary to clearly define the function of each person and avoid duplication of tasks or the performance of unnecessary tasks, the systems in general help to achieve it. The flow of information between the sectors is fundamental, mainly in large volume companies, due to the great dependence between these sectors (sales / operations / administration). The information generated in one sector is used in another, either for decision making or to fulfill its specific function. For example, when an agreement with a service provider (transport companies, hotels, etc.) is closed, both the services and the rates to the public must reach Sales in a simple and fast way. Sales, with this information you can perform your task, which is to sell.